Information We CollectWe, and/or our third-party advertising or technology vendors, may collect Non-Personally Identifiable Information using various tracking technologies described in this Policy. Non-Personally Identifiable Information is anonymous and includes information such as IP address, web pages which have been viewed, date and time, search queries that have been submitted, domain type, and responses by a visitor to an advertisement and content delivered by us or a third party advertising or technology vendor. We may use different types of technologies to collect this type of information, including cookies and web beacons (1×1 pixels). Additionally, when requesting further information on the Website, we may collect additional Non-Personally Identifiable Information about the individual. Examples of Non-Personally Identifiable Information that may be requested include geographic location. None of this Non-Personally Identifiable Information, by itself, or together with other Non-Personally Identifiable Information, can by its nature be matched with a specific individual. When you enter the Website, you will pass through our security firewall and we will identify the Internet Protocol (IP) address of your computer or handheld device. The IP address will not identify you personally, but it will let us identify the device you are using. We store IP addresses in case we need to track a connection for security purposes. We may also collect information about the device you are using to access the Administrator Services, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, geo-location data, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. Check the policies of your device manufacturer or software provider to learn more about what information your device makes available to us.
Web Beacons (1×1 Pixels or Gifs)Our website contains coding known as Web Beacons that use 1×1 pixel images to capture and transmit the online activity of users on the Website. These Web Beacons typically transmit information about the completion of forms on the Website and other Website activities in order to measure advertising effectiveness and/or store analytics information. In addition, we may use Web Beacons in HTML-based emails. This use allows us to evaluate the effectiveness of our email communications and our marketing campaigns by showing how many emails recipients open.
Log FilesLike most websites, our servers utilize log files. Log files store information including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. Log files are used to analyze trends, administer the Website, track Users’ movement in the aggregate, and gather broad demographic information for aggregate use. We use log file information at times to help identify you as you browse and to gather broad technical and demographic information on who uses our website.
Do Not Track SignalsDo Not Track is a feature in your web browser, which enables you to opt-out of the third party tracking of your online activities over time and across third party websites. We do not track users across other websites to provide targeted advertising. “We do not process or comply with any web browser’s “do not track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit this Website or use our Services.” Third parties cannot collect any Personally Identifiable Information from this Website unless you provide it to them directly.
Personally Identifying InformationPersonally Identifiable Information, as used in this Policy, means any information or set of information that identifies a specific individual, and may be collected when users request to contact us or request a site visit. Examples of Personally Identifiable Information that may be requested include your first and last name, email address, phone number, and company name. We collect this information on the Website correspond with you about our Services. You can choose not to provide your Personally Identifiable Information by electing not to complete a form. By providing your personal information, you acknowledge and consent to our use of your Personally Identifiable Information in accordance with this Policy.
How We Use Your Information
Uses of InformationCertain Non-Identifying Information would be considered a part of your Personally Identifiable Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personally Identifiable Information with Non-Identifying Information and aggregate it with information collected from other users to attempt to provide you with a better Website experience and to analyze and understand how our Website and Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions. If you supply us with your email address we may let you know by email about other products and services and product enhancements that may be of interest to you. You will have the opportunity to tell us you do not want to receive future messages with each message you receive. We may share your information with our affiliated companies in order to better understand your educational and financial needs and provide solutions. Unless you instruct us otherwise, our affiliates may selectively contact you about products, services, and promotions that may be of interest to you. To the extent required or permitted by law, we may share your information with service providers and unaffiliated third parties for the following reasons:
- To service your account and provide you with products and services you have requested.
- To communicate with you about additional products, services, and special offers, using marketing providers to assist us.
- To comply with a legal requirement, such as a law, regulation, court order, subpoena , search warrant, or in the course of a legal proceeding.
- To respond to your opt-in request or other disclosure request.
- Option # 1 (Affiliate Marketing): You may direct our affiliated companies not to market their products and services to you. Selecting this option will also direct us not to share your third-party consumer report information with our affiliated companies. We will honor your direction until you notify us of a change.
- Option # 2 (Third-Party Sharing): You may direct us not to share your information with unaffiliated third parties. We will honor your direction until you notify us of a change.
- Opt-out here; or
- Mail to: Nelnet Privacy Options (EP) P.O. Box 82525, Lincoln, NE 68501